New Era Technology has an affordable tailored solution
to meet the outcomes of your school community.
We focus on the technology so you can focus on the learning.
Need help with your IT planning?
We will listen and provide a range of tailored solutions to meet your teaching and learning goals while staying within your school’s budget.
Want a reliable IT network?
Let us manage your IT infrastructure, with a mix of remote monitoring and onsite support, allowing your school to focus on learning.
Is your IT to-do list growing?
We can supply a trained technician onsite, for an agreed amount of time each week, to keep your valuable IT infrastructure working towards the future.
Don’t need full time IT support?
Our affordable Ad-hoc Support packages provide you peace of mind, knowing you have someone to call if your school’s IT infrastructure is down.
New Era will offer a comprehensive assessment of where your school is at with its IT Network. This includes an initial discovery conversation about your goals and how you see technology working within your school environment.
New Era will then conduct a detailed audit of your environment producing a report that includes desired outcomes, current infrastructure listing (e.g. server, switch, wireless, access points, cabling) and then a listing of recommendations as well as a pricing for the associated remedial work required.
A discussion document will also be created outlining the strategies and timing for the remedial work and suggested ongoing support.
Identify existing IT resources and problems then explore what outcomes you want to achieve.
Conduct a comprehensive audit of your existing hardware, software and network.
Present a range of solutions that will work within any budgetary constraints that you have.
Technicians will rollout the agreed solution, ensuring there is minimal downtime or disruption to your school.
Provide ongoing support through our great value ad-hoc, onsite or managed service options.
Ad-Hoc – Our affordable Ad-hoc Support packages provide you peace of mind, knowing you have someone to call when your school’s IT infrastructure is down.
Onsite – We can supply a trained technician onsite, for an agreed amount of time each week, to keep your valuable IT infrastructure working towards the future.
Managed – Let us manage your IT infrastructure, with a mix of remote monitoring and onsite support, allowing your school to focus on learning.
New Era Technology will work with your existing IT team and available resources to offer specialist technical support for the times when your team needs some additional support and guidance. This support can be structured as either an hourly cost for immediate support, or you can pre-pay a number of hours in advance that can be used as resource for your team within a clearly defined budget.
New Era Technology can work with you to understand the nature of your IT needs. Based on your situation, New Era can offer an on-site resource that is available to address your daily IT needs and ensure there is a consistency in the management of your IT Network. Our on-site resource will be qualified and experienced enough to address most general requirements and will be supported by the New Era’s technical specialist for more advanced situations.
New Era Technology can offer a completely outsourced service. This involves New Era taking ownership over all aspects of your IT network. New Era will establish a framework that involves
on-site and off-site help desk support, device monitoring, and a commitment to response times and incident remediation. Importantly we will work closely with you to align the technology plan with your schools desired learning outcomes ensuring there is consistency between the two. This solution allows New Era to become a trusted partner for your school as it develops and grows its technology footprint.